Sales Support Specialist - Wholesale Sales - Austin

• Complete understanding of the customer base in the specified geographical area of focus.
• Complete understanding of all pricing levels for all customers.
• Complete understanding of shipping procedures.
• Thorough understanding of order processing from confirmed order to shipment.
• Independent handling of RMA’s/Chargebacks.
• Solid customer issue resolution skills.
• Staying on top of all incoming containers and the prioritization of getting orders on board as efficiently as possible.
• Supporting Account Managers with maintenance/customer service/sales support and administration of accounts including monitoring open orders
• Other tasks as defined by Management

Requirements

• High School Diploma Required (Bachelors Degree Preferred)
• Must have a solid working knowledge in Microsoft Office with a strong focus in Outlook ( i..e. calendar, scheduling, emails, etc)
• Excel is a must
• Meticulous and organized
• Ability to learn quickly